Shipping policy

Shipping Policy

Thank you for choosing our store. We are committed to providing a fast, secure, and reliable delivery experience for every order.

Order Processing

Once your order is placed, we begin preparing your items for shipment.

  • Orders are processed within 1–3 business days.
  • After your order has been shipped, you will receive a confirmation email with shipping details and tracking information (when available).
  • During sales periods, holidays, or high-demand periods, processing times may take slightly longer.

Delivery Times

We offer worldwide shipping.

Estimated delivery times:

  • Latvia and EU countries: 3–7 business days
  • Other European countries: 5–10 business days
  • International shipping: 7–15 business days

Please note that delivery times may vary depending on the carrier, customs procedures, weather conditions, and other external factors.

Shipping Costs

Shipping costs are calculated automatically at checkout and depend on:

  • destination country;
  • selected shipping method;
  • order weight and quantity.

Free shipping may be available during promotional campaigns or when specific order conditions are met.

International Shipping & Customs

International orders may be subject to customs duties, taxes, or import fees.

  • Customs charges are determined by the laws of the destination country.
  • Customers are responsible for any applicable customs fees or import taxes.
  • We are not responsible for delays caused by customs inspections or government procedures.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with tracking information (when provided by the carrier).

You can monitor your delivery status using the tracking details provided.

Lost or Damaged Packages

Every order is carefully packaged before shipment.

If your package arrives damaged or has not been delivered, please contact our customer support team within 7 days of the expected delivery date.

We will review the situation and assist you with the next steps.

Shipping Address Changes

Please carefully review your shipping address before completing your purchase.

Once an order has been shipped, we may not be able to change the delivery address.